RK
Ronelle K

1 reviews | Active since Nov 2021

17 Nov 2021, 19:06

Worst service ever at Vodacom

Worst service I ever got Signed a new data contract, paid for new sim card, Vodacom deducted money from my bank account for new contract. And then desided that the contract is no longer available. If I still want a contract then I have to pay more monthly for less data. I refused so they just cancelled the contract. After several phone calls to there regional office no one have even phoned me back.

0
Replies (1)
Vodacom
Vodacom's reply18 Nov 2021, 07:16
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team