RK
Ronelle K
1 reviews | Active since Nov 2021
17 Nov 2021, 19:06
Worst service ever at Vodacom
Worst service I ever got Signed a new data contract, paid for new sim card, Vodacom deducted money from my bank account for new contract. And then desided that the contract is no longer available. If I still want a contract then I have to pay more monthly for less data. I refused so they just cancelled the contract. After several phone calls to there regional office no one have even phoned me back.
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Replies (1)Vodacom's replyOfficial
18 Nov 2021, 07:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Nov 2021, 07:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
