1 reviews | Active since May 2016

30 May 2016, 20:23

Worst service ever at Vodacom

<p>I recently signed up for a new contract, and for the first week everything was working. But all of a sudden my data stopped working. I couldn't understand because I still had enough data, signal and airtime for the month. So I went in to a Vodocom shop. As everything seemed to be working on the system, they said the would contact their higher technicians to see what the problem is. 3 WEEKS LATER AND NO ONE HAS RESPONDED TO ME AT ALL AND I AM STILL WITHOUT DATA WITH A SICK FATHER IN NAMIBIA WHO I NEED TO CONTACT VIA WHATSAPP. This is extremely pathetic, I would not advise anyone to take up a Vodacom contract.</p>

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Replies (1)
Vodacom
Vodacom's reply31 May 2016, 07:44
Official
Thank you making us aware of your complaint Please note that a consultant will make contact with you in due course to assist with your query. Regards Consumer Website Team