1 reviews | Active since Sept 2021
worst service ever and vodacom takes no accountability
Good day Vodacom
The number in question is *** ref:***
Please can some urgently get back to me with feedback on this,
1st thing I need to understand is why Vodacom not debiting my account when I gave instruction to debit they only did it once and never again .
2nd I need clarity if Vodacom is responsible for any mistake they make, or must the customer carry the brunt even if Vodacom has made an error.
3rd I have spoken to countless people in services and collections, I have requested a manager to call me back and nothing has happened instead I speak to consultants that tell me the same story and don’t care whats happening with customer ?
This is the worst service I have received from any institution and I can see the customer is not your focus .
Please can some one get back to me asap if that means anything to Vodacom
