cN
charles N

1 reviews | Active since Nov 2015

25 Nov 2015, 20:49

WORST SERVICE EVER AND FULL OF EMPTY PROMISES

Really disappointed with Vodacom, this is my second post / complaint on HelloPeter in just a matter of 2 days. After my initial complaint on Monday the 23rd of November when Vodacom incorrectly debited my bank account, a Vodacom employee called me a assured me that my complaint will be handled and even sms's me confirming the my account would be credited and the error corrected. To my surprise today my account was debited again still with the incorrect amount (over charged). <br> I am not surprised with the high number of complaints on HelloPeter and other media regarding Vodacom's incompetency and ******** staff. <br> <br> I'm done with Vodacom and now perusing legal action and will post the outcome on all sort of media for everyone to see. <br>

0
Replies (1)
Vodacom
Vodacom's reply25 Nov 2015, 21:03
Official
Hello ***,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your billing query.

Regards

Consumer Website Team