DG
Dewald G

1 reviews | Active since Feb 2021

08 Mar 2021, 14:32

WORST SERVICE EVER

PLEASE DO NOT USE VODACOM FOR YOUR FIBER NEED! They have a person called Peter Ganca working for them and he never came back to us. They couldn't even do a simple transfer of ownership. Their own frist line customer support advices me to simply not use VODACOM FIBER as an option. My SR***. They couldnt just do a simple transfer ownership. Now they are billing myself, my wife for the same account!!!!!!!!!!!

The Last two months was the worst and utterly frustrated experience I have ever had with regards to a call centre and VODACOM... PLEASE JUST MAKE A WISE DECISION and DO NOT USE THEM!!!!!!!!!!!

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Replies (1)
Vodacom
Vodacom's reply08 Mar 2021, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team