Worst service EVER!!!

Item: Vodacom
Rating: 1
Author: Talita O

I did an upgrade on 3 December 2019.

Order was Samsung A80 With Blue Tooth controller.

I received the A80 but not the Controller.

No help on email *** as they keep closing the tickets without any contact or any action at all. The consultant Garith from the online call centre does not call back as promised.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

16 Jan 2020, 16:01

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply16 Jan 2020, 16:01

Official

Talita O's updateReviewer Update

16 Jan 2020, 16:41

This review is the second in regards to this issue.
My previous review on 6 January 2020
Your previous comment also indicated that I will be contacted but I am still waiting for a consultant to contact me.
Vodacom has no customer service at all!!

Talita O's update16 Jan 2020, 16:41

Reviewer Update