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ANTONETTE D

1 reviews | Active since Dec 2015

11 Dec 2020, 11:38

WORST SERVICE EVER !!!!!!!!!!!!!

If I could give them no stars that would also be appropriate. I have now checked my bank account and they have been paid every single month for 12 months this year and yet we are receiving threatening letters and sms that the account is in arrears. I HAD ENOUGH. I have tried my outmost to sort this out at a nranch and telephonic but NOTHING.

0
Replies (3)
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ANTONETTE D's update11 Dec 2020, 11:53
Reviewer Update
WILL CANCEL TWO CONTRACTS IF THE CURRENT MATTER IS NOT RESOLVED BY CLOSE OF BUSINESS
Vodacom
Vodacom's reply11 Dec 2020, 14:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
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ANTONETTE D's update14 Dec 2020, 05:58
Reviewer Update
WAS TOLD A CONSULTANT WILL CONTACT ME, STILL WAITING