Worst service ever!!!

Clearly one has to give a star review, in my opinion no star would be more sufficient. It has been since August 2020 when I started this process and to date nothing has been done. I cancelled my Vodacom contract numerous times and every time one phones to find out the status of the cancellation you hold for more than 2 hours eventually getting to someone and just to find out that the process has not even been started needless to say they still take your debit order every month and not a minute late. Worst service provider ever especially since they are super quick to sell you a problem but takes forever with a whole lot of excuses and promises when cancellation needs to happen then I need to pay a R25k penalty for a service that hasn't even been working since day one. Absolutely **** service and would not recommend anyone to go to them.