1 reviews | Active since Oct 2024
Worst Service ever
I repeat my review from 5 Jun as still hasn’t been solved. "Pity HelloPeter does not have a Zero rating! Bought a 15 GB recurring data package on 17 May and have been trying since to have it allocated. Many phone calls and emails later this has still NOT been resolved! Nomzamo Ngqabaza, Michael Mongoabone, Mbali, Judy, Jaylin etc have all been contacted and in the loop without being resolved. Judy at least allocated a partial 6MB for the month of May. Come on guys, this is not difficult! The last email from their service desk states that my purchase does not indicate that is a monthly recurring deal. Yet on my VodaPay app it clearly indicates that it is. Once again proves the incompetence of Vodacom. I will however give them 5 stars for quick response on HelloPeter reviews and the first call from an agent thereafter. But then nothing gets resolved from there-on!!!!!
