1 reviews | Active since Oct 2016

18 May 2019, 21:52

Worst. Service. Ever. A den of ***** and *******.

Worst customer service ever. No idea of how their products and services impact our lives. No product knowledge at all. No empathy. They will blatantly lie to you at every turn to force a sale, drive you to their sister branch,or generally waste your time and money. And when you point it out, you will be the one they treat as being "difficult". How can they not expect irate customers when their service is this bad? When the only way to get any response is to get angry otherwise your will simply be fobbed off?

Frankly: they are ***** and ******* and should be arrested.

0
Replies (1)
Vodacom
Vodacom's reply19 May 2019, 11:48
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team