AR
ATISHA R

1 reviews | Active since Dec 2017

24 Oct 2019, 10:16

WORST SERVICE EVER!!!!

I have never experienced such terrible service from Vodacom. On the 21st October 2019 I upgraded my Contract two days later i tried to track my order and contacted the online department, only to be told my order was cancelled. I re-app**** and for the same deal with vodacom and called this morning 24 Oct to make sure all is in order, only to find out its CANCELLED AGAIN? absolutely no feedback from VODACOM!!!! CAN SOMEONE CONTACT ME URGENTLY!!!!

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Replies (2)
Vodacom
Vodacom's reply24 Oct 2019, 11:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom
Vodacom's reply11 Nov 2019, 13:10
Official
Dear Customer

Our records indicate that our Online Sales team has been in contact with you. They will be your point of contact