KK
Kim K
1 reviews | Active since Jan 2024
13 Dec 2024, 10:48
worst service ever
I've logged so many calls and asked for my matter to be escalated only to be told that they will call me back been waiting since early November for it to be solved still nothing and yet they keep ending sms saying service ticket closed 7 of them to be exact can someone please advise where i can report vodacom i have just bout had it with this incompetence
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Vodacom's replyOfficial
13 Dec 2024, 12:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2024, 12:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team