Worst service ever

Contract still not cancelled I cancelled my policy on 24/11/2023 with Vodacom and I was told the last debit order will be in December as it is a months notice. But they still charged me for January. That number is not even active since 24/11/2023. I was told they would email me the cancellation paperwork in December and I still have not received any paperwork and they are still deducting MY money. Never take out a contract with vodacom ....... On 6 January I posted on Hellopeter. On 2 February I emailed vodacom and it is now 17 February and the contract is STILL NOT CANCELLED