WB
Warrick B
1 reviews | Active since Sept 2016
16 Mar 2021, 16:16
Worst Service Ever
Hi Vodacom. Seeing as this is the only place we get a response can you please advise notice period to be given for cancelations. In order for us to proceed with this. Secondly can you please pay back the money into our account you overcharged us and not leave it in your account as a krediet to us. We can not jus pop out an extra 1200 bucks because you do not know what you are doing. And please don't not have another guy phone me in regards to a hello Peter review just to also not do anything about it. Hope it is not to much to handle for you.
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Vodacom's replyOfficial
17 Mar 2021, 07:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Mar 2021, 07:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
WB
Warrick B's updateReviewer Update
19 Mar 2021, 17:02We do not want credit on our account. We want our money. How do you just take what I not yours and that is now that. We want to cancel and you want to keep our money? Ridiculous
WB
Warrick B's update19 Mar 2021, 17:02
Reviewer Update
We do not want credit on our account. We want our money. How do you just take what I not yours and that is now that. We want to cancel and you want to keep our money? Ridiculous