Worst Service Ever

Highly disappointed with the agent from Vodacom Contract Department Juliet.. At first she answered my call with no interest whatsoever.. Still gave her benefit of the doubt as the call proceeded.. As im asking for options to upgrade my 2 current contracts that i currently have as they both expiring now in June.. Specifically asking for something similar to my contracts thats expiring.. As that deal was working for me.. Keeping in mind i also have a wifi contract with Vodacom.. I then ask if my options can stay within budget of what i currently have.. She insist on saying i am confusing her.. I mean i dont work for Vodacom of course i will be asking questions for clarity.. But clearly after all my life of using vodacom i gotta end this journey as this service was putrid..