GT
Gerald T

1 reviews | Active since Sept 2018

13 Jan 2025, 14:25

Worst service ever

If the net work is unstable it's slow one tries to call the customer care line you get cut off sent a msg or they tell you your number has *****ulent activities I'm trying to call in to enquire about changing from a router to Fibre I'm going to be relocating and the aria has Fibre no one helps you I want human interaction not some stupid robot called Tobi I've been with vodacom for many many years years and it's getting worse by the day we as customers pay a big amount to revive very limited service the internet is always down slow etc etc as soon as my contract ends I will most definitely go to another network this is becoming very irritating now and sadly nothing gets done about but quick to take the debit order monthly ***

0
Replies (1)
Vodacom
Vodacom's reply14 Jan 2025, 07:08
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team