PB
Paul B
1 reviews | Active since Aug 2018
27 Oct 2021, 12:46
WORST SERVICE EVER!!!
Has to be the worst company I have ever used. I cannot cancel a contract, which I am eligible to do. I have given them email instructions to cancel. The first tried to cancel the wrong contract and now won't respond to my emails. My cell number does not work anymore, but they keep trying to call me. Suppose the legal route is the only way. Sure the CEO won't like a demand to appear at a small claims court in Durban!
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Vodacom's replyOfficial
27 Oct 2021, 13:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Oct 2021, 13:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team