CM
Calvin M
1 reviews | Active since Mar 2020
09 Aug 2021, 09:07
Worst service ever
I went to Victoria Road PMB on 8 august and asked them to please do a porting of number and they refused point blank even got the manager involved telling me how wrong I am! I then have been trying to call the “call centre” where it is impossible to speak to a consultant! Honestly the worst service ever!!!!!! Vodacom you think you helping with a virtual assistant but you not! There are a lot of people who still want to speak to a consultant.
I think it’s time I move service providers!
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Replies (1)Vodacom's replyOfficial
09 Aug 2021, 11:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Aug 2021, 11:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
