CM
Calvin M

1 reviews | Active since Mar 2020

09 Aug 2021, 09:07

Worst service ever

I went to Victoria Road PMB on 8 august and asked them to please do a porting of number and they refused point blank even got the manager involved telling me how wrong I am! I then have been trying to call the “call centre” where it is impossible to speak to a consultant! Honestly the worst service ever!!!!!! Vodacom you think you helping with a virtual assistant but you not! There are a lot of people who still want to speak to a consultant.

I think it’s time I move service providers!

0
Replies (1)
Vodacom
Vodacom's reply09 Aug 2021, 11:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team