SS
Shane S
1 reviews | Active since Nov 2018
01 Dec 2022, 17:10
Worst service EVER
I have had my fibre disconnected for 23 days, duplicate sales orders that I never asked for finally get connected to be told I have a cancelation request that again I did not ask for. This is the WORST service I have ever experienced, you cannot respond to 'no reply, email and i have spoken to 24 different consultants. The estate I live on only has Vodacom fibre if we had alternative option ALL living here would cancel with Vodacom
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Vodacom's replyOfficial
02 Dec 2022, 07:54Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2022, 07:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team