Worst Service Ever!

The worst service in the world!!! I hate hate hate Vodacom! I have been with Vodacom for the last 2 years and i wish I did not have to use them but they own right in most of the estates we live in! I have moved homes and sent in a request its been a month for them to come out and do the relocations i have been sending emails and been phoning but NO one knows anything! So i now have to pay for a whole month for fibre and i did not even have fibre? Vodacom you need to look at what kind of people working for you! Looking at all the negative comments i can see you don’t care about any of your clients its disgusting! People pay for a service and you are just taking money but not giving a service! Then on top of that i get an email that my account is behind but i have sent them proof of payments and they can’t see why my account is behind they don’t know what month even they can tell me anything about my account how do you have people working for you if they do not even know how to do the job? Who do i need to phone that can give me the right answers? Who is actually educated to work there and understand the problem! I am so so tired of yelling and begging for someone to help!