AE
Aadil E

1 reviews | Active since Jul 2013

20 May 2016, 15:14

Worst service ever!!!!

<p>Vodacoms call centre people and there other departments are totally *********** and cannot do there jobs properly. I called them so many times trying to query an amount charged to my account. I have phoned numerous times and each consultant keeps transfering me, or cuts the call. Today i tried again and they transfered me to over 7 different departments and still no one could help me, the last consultant said shes transfering me but rather activated the rate servive. So its yet another day where my matter is not resolved.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply21 May 2016, 06:19
Official

Thank you for making us aware of your complaint.

A consultant will review make contact with you to assist.

Kindest Regards

Consumer Website Team

Best regards,