BS
Belinda S
1 reviews | Active since Apr 2019
10 Jul 2019, 08:41
WORST SERVICE EVER
I originally lodged a complaint in March, I have sat with the account Manager: Mr '***' and he himself looks at my contracts signed and the charges Im billed agrees with me Vodacom ows me a lot of money. A credit of just uner R25 000 that I have been overcharged. So I stop payment on my account now my services are suspended. But my contract are all been overcharged. VODACOM is a true reflection OF TERRIBLE BAD SERVICE. You don't get worse.
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Replies (2)
Vodacom's replyOfficial
10 Jul 2019, 09:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Jul 2019, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Jul 2019, 16:48Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records shows you have been contacted and provided feedback by our Business Support Team.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply26 Jul 2019, 16:48
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records shows you have been contacted and provided feedback by our Business Support Team.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,