WORST SERVICE EVER!!!!!

THIS IS THE 2ND TIME I HAVE LAID A COMPLIANT ON HELO PETER! GUESS WHAT??PROBLEM STILL NOT RESOLVED!!NOT THAT IT SURPRISES ME! I HAVE BEEN PAYING AN CONTRACT AT YOU FOR 7 MONTHS OF WHICH I HAVE NOT HAD THE MOBILE FOR 4 MONTHS!!! I HAVE BEEN A CLIENT SINCE 2011 WITH MULTIPLE CONTRACTS, BELIEVE ME TO MY REGRET!CAT B15Q SCREEN CRACKED AND I HANDED IT IN IN JANUARY, A BROKEN REPLACEMENT PHONE WAS SENT TO ME, I SENT IT BACK AND NOW YOU WANT R892.00????FOR WHAT??OUR OWN BROKEN PHONE???DO YOU REALLY EXPECT OF ME TO PAY YOUR BROKEN PHONE???? IM SORRY BUT AS FAR AS A GO I WILL SPREAD THE WORD OF THIS ABSOLUTELY DISGUSTING SERVICE!! SINCE MY PREVIOUS COMPLAINT I ONLY RECEIVED 1 PHONE CALL AND THEN NOTHING???? AND EVERYTIME A PHONE SOMEKIND OF HELPLINE NO ONE IS ABLE TO ASSIST???NOT ONE OF THE 1000'S OF EMPLOYEES?REALLY?? I AM TAKING THIS MATTER TO THE OMBUDSMAN, AND I WILL CONTACT MY LOCAL NEWSPAPER OFFICE TO HEAR WHAT THE PROCEDURES ARE TO PLACE AN ARTICLE REGARDING THIS SERVICE!<br> <br> DISGUSTED TO THE MAX!!!