1 reviews | Active since Jan 2016
WORST SERVICE EVER
I will NEVER take another contract with Vodacom and I will make sure of that. me and my father went to Vodacom to get a tablet on contract for me on his name. all was done and last year march I went to the nearest Vodacom shop to change the banking details to mine... everything was sent through but they never deducted the money. after that the then sent us a final warning after I went to the Vodacom shop twice after changing baking details and a month ago they blacklisted my father because THEY FAILED TO CHANGE THE BANKING DETAILS AND DEBIT THE MONEY, they then said we must pay R2000.00 witch we did and never even looked into the case, we just had to pay... I will make sure everyone knows about this money making of them. This is VERY sickening that they cannot even look into this matter. my father and I both cancelled our contracts and will never go back to Vodacom again!!! PATHETIC BEYOND WORD!!!!
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Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards
Consumer Website Team
