JV
Jaco V
1 reviews | Active since Jun 2015
21 Feb 2019, 11:29
Worst service ever
I spoke to a consultant and asked for my debit order to run again. It did not run as expected. I am not phoning around anymore as I am being pushed from one department to the next. I WANT A QUOTE TO CANCEL ALL MY CONTRACTS. I HAVE NO INTEREST IN STAYING WITH VODACOM.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
21 Feb 2019, 13:01 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Feb 2019, 13:01
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Feb 2019, 16:46Dear Jaco,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply21 Feb 2019, 16:46
Official
Dear Jaco,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Best regards,
JV
Jaco V's updateReviewer Update
21 Feb 2019, 18:48Thanks for the quick response. I just frustrates me that we need to resort to these measures to get somewhere. The chap was patient enough to help resolve the queries.
JV
Jaco V's update21 Feb 2019, 18:48
Reviewer Update
Thanks for the quick response. I just frustrates me that we need to resort to these measures to get somewhere. The chap was patient enough to help resolve the queries.