WORST SERVICE EVER

We phoned vodacom on the 28/01/2016 spoke to Ian to cancel an existing contract on our company name and re applying for a new account. We didn't receive a reference for the call. Ian said that the accounts manager will phone us back because we are a company and he needs to verify our details before we can apply for a sim card. <br> <br> I phoned Vodacom for the second time on 01/02/2016 to apply for the Sim card on our company's name and when i spoke to Magdeline she also said she will email me my reference number after taking my email address and then said that the accounts manager will phone me back. I'm on day 4 and still no communication from Vodacom, no reference and no Sim card.<br> <br> This is the worst service that i have ever received. Pathetic!