Worst service ever!!!!!!!!

Worst service ever!!!!!!!!

for one this has been ongoing for over 3 months now that i have brought my case to Vodacom's attention.

1. You do not provide a contact number that you can be reached on nor provide us with a contact person should we get no joy dealing with you. 2. you say, you have prioritized my case but yet again advising me of another turnaround time that I know you will not meet. 3. your last communication to me was in June 2018, advising of same as below. 4. I am aware that you read emails and do not respond. 5. Why am I now after 3 months of waiting for a responds provided with another ref number and another TAT. 6. Your credibility for such a huge company is questionable. 7. Today after fighting with you for 3 months i was told that i did not provide my ID copy. does it take a company 3 months to discover that documentations are not in Oder. i guess it will take you another 3 months to action my request. 8. I need closure in regards with this dispute, cancellation on this unknown contract that was not authorized me, clearing of my details as I am receiving calls that I owe Vodacom and refund for the premiums you collected in my account without my consent.