HM
Herma M

1 reviews | Active since Jul 2018

20 Jul 2018, 14:38

Worst service ever

Worst service ever. Cant just repair damage device still under warranty. In a previous case the device was exchanged for exactly the same fault but now they tell me it is my own fault, which i cant see how the hell that can be. Not ever 6 months old device that cant be used anymore. Why a 2 year warranty if they refuse to repair.

0
Replies (1)
Vodacom
Vodacom's reply20 Jul 2018, 17:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team