1 reviews | Active since Nov 2014
worst service ever
I've received my bill via sms on Sunday even saying i'm going to be debited with an amount that is R500 over my normal debit, i sent an email Monday morning querying this and i got an email back stating someone will get in contact with me with 24 hours and was given reference number: 0029-zk8c till now i haven't received any feedback, i've sent another email last night still no feedback. i refuse to pay for something i don't know and i will be sure to call the bank to block your debit order. can i please get feedback on this in writing i don't want someone to call me as i'm at work i cant take calls
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Thando
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ
Good Day Thando
Kindly note that the above query has been attended to and feedback has been provided.
Kind Regards
CJ