ML
Mulisa L

1 reviews | Active since Jun 2018

01 Jun 2018, 09:12

Worst service ever

I had sworn to never use Vodacom ages ago but because of the company i worked for i had to. I just found out that nothing has changed when i cancelled my contract and still got billed for it. Then i had to deal with *********** call center agents, all telling me different stories hoping i would take it. The classic was the one who investigated the incident, because i did not agree with her she told me she's resolving the call and dropped the call on me. Soon after i got an SMS confirming my service call has been closed

0
Replies (1)
Vodacom
Vodacom's reply01 Jun 2018, 09:23
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Best regards,