WORST SERVICE EVER!!

Our contract on our Lenova tablet expired on 20 Feb 2018. On 8 Feb 2018 we informed a person by name "Jansen" at Vodacom that we want to cancell and NOT upgrade. We got ref no 1- ********** ********** . On 3/3/2018 we went to Vodacom's Menlyn Branch to make sure the upgrade is canc. Tumi assisted us - gave us ref ********** . We then had to speak to the person at their acc dept (as we are going to canc the debit order). Accounts (Khuselwa) gave us another ref 1- ********** ********** and informed us that the data will only be cancelled end of March and then there will be no contract anymore. Today 11/05/2018 Dimakatso phoned us. Informing us that R150 has to be paid immediately (as the canc was never done from there side). We did so and requested AGAIN that the canc be done now. We have been informed by Dimakatso that we have now been blacklisted as well. This is pathetic service from their side and I think everybody should know to stay away from Vodacom - they suck!!