sS
sandile S

1 reviews | Active since May 2015

06 Apr 2018, 11:58

Worst service ever

Vodacom won't update my credit profile. I settled my account for than a month ago but they keep on apologising and not updating my credit rating. They are really casual about messing people lives, I need credit to get to court for my daughter, I don't have money for a lawyer and they don't care how they are affecting people.

0
Replies (2)
Vodacom
Vodacom's reply06 Apr 2018, 13:34
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply09 Apr 2018, 13:52
Official

Good Day Sandile,

Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.

Regards
Randall