TW
Talitha W

1 reviews | Active since Oct 2012

05 Mar 2018, 12:04

Worst service ever

WORST CUSTOMER SERVICE EVER! After being a contract customer for many years i wanted to add a wifi device for home. After a week of battling to get any answer out of vodacom i gave up. Cell c you rock after 25min contract and device was ready. From now on a Cell C customer.

0
Replies (2)
Vodacom
Vodacom's reply05 Mar 2018, 12:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply07 Mar 2018, 08:10
Official

Dear client,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS

Best regards,