1 reviews | Active since Jan 2018
WORST SERVICE EVER
Vodacom is by far the worst service and company I have EVER had to deal with!!!! Been trying to change a simple debit order date for the past 4 months but Vodacom seems to *********** to handle this request. As a result of this i am now paying fee after fee because of debit orders that are not going through! After this unsuccessful task of the debit order date, I phoned to get a cancellation quote. The *********** lady on the phone then said that she would phone me back on the 4th of January. Well, here I am on the 12th of January still waiting for that call. NEVER again will I go near anything that has to do with VODACOM!!!!!!! WORST SERVICE EVER!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Venique Niemann,
I do apologise for the delay in response.
We've tried calling you a few times but failed to reach you.
We've sent you an email and await your response.
Regards,
UW
Best regards,
Dear Venique Niemann,
I do apologise for the delay in response.
We've tried calling you a few times but failed to reach you.
We've sent you an email and await your response.
Regards,
UW
Best regards,
