Worst service ever

I'm so disgusted and furious at the way Vodacom has handled my account. You have linked my account and another ladies account together. My ID number need to be corrected and somehow it has disappeared off your system as well asbmy account and now has another ladies details and ID number on it by the name of T Boic. I have gone into 3 Vodacom shops, called the call centre countless times to have this corrected, even went to your head office in Midrand Vodaworld on 2 occasions WASTING my PRECIOUS FAMILY TIME ON HOLIDAY to have this sorted. All times being promised someone would call me back the next day to no avail. You all are pathetic and *****. I will go to the police this morning to log a case of ***** as I cannot access my account or upgrade my contracts because MY DETAILS ARE INCORRECT because YOUR PATHETIC SYSTEM has linked our 2 accounts and no one has the common sense on how to amend this???? I'm tired of empty promises since October 2017 and not 1 consultant has bothered to follow up with me, both from your call centre and head office. I want this resolved TODAY. I will not go into another store to hand in my damn ID book as i have done this 5 times now, all you have to do is go back on the system and see how many ****ing times I've had to do this. I want a manager to call me and have this resolved!!!!!