LH
Lea H

1 reviews | Active since Apr 2013

17 Oct 2017, 11:05

Worst Service Ever!!!!

On Friday, last week, a guy by the name of Kieran assisted my mom and i with porting her number from MTN to Vodacom, it seems maybe we made a big mistake!

I CANT get hold of anyone at that branch, when I do get through to another branch, they are of no help whatsoever!

ALL i would like to do is assistance with a port, if anyone is capable of helping, please can someone assist me!!

0
Replies (2)
Vodacom
Vodacom's reply17 Oct 2017, 11:31
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply20 Oct 2017, 14:34
Official

Good Day Lea

Thank you again for taking my call.
Thank you for confirming that this matter was resolved.

Regards
RO

Best regards,