HV
Hendri V

1 reviews | Active since Oct 2017

11 Oct 2017, 13:44

Worst service ever

Got a call from Vodacom on the 29th of sept. Hello sir you can get a new data Contract, so i said okay lets do it, after a few minutes, okay sir its approved where can we deliver, gave them my address, they say it will take between 3-5 working days for delivery. I phone them today after 3 calls and an hour on the phone with them, i find out that it was declined, didn't give a reason.

i will be canceling all my contracts with Vodacom and moving to a different provider, and ill tell my friends to do the same.

Been with vodacom now over 7 years, but today i stop, im done with them.

0
Replies (2)
Vodacom
Vodacom's reply11 Oct 2017, 15:26
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply25 Oct 2017, 15:48
Official

Good day,

Feedback has been provided.

Regards,
RM

Best regards,