TP
Tommy P
1 reviews | Active since Apr 2021
21 Apr 2021, 11:31
Worst service Ever !!!
I app**** for Viber in my area in October 2020 - that was after Vodacom contacted me and offered me Viber. The website indicated that my address was "life". Up to today, and numerous calls to Vodacom Viber and Vumatel I learned that my area is not ready "yet"!! I cancelled my Telkom account in Oct 2020 already, was given a Vodacom LTE that is not working properly and nobody in Vodacom's marketing division is calling me back. Worst service I have ever experienced !!!
Potchefstroom
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Vodacom's replyOfficial
21 Apr 2021, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Apr 2021, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team