worst service ever

Worst service ever, 2 weeks connected on Business Fibre, 2weeks disconnected + R200 airtime calling every second day to follow up on what the problem is and if it will ever be resolved, nobody has a clue on when a constant hub outage will be resolved. We were down for 3 weeks in December, had a connection for one week this month hub has been down ever since. I have requested to be moved to a less congested hub, the technician calls you to find out how he is supposed to assist you. 30min calls that have no solution not even a single person will call you to offer feedback on your quiry.

So disappointing for such a big company.