SK
Siphiwe K
1 reviews | Active since Feb 2022
08 Feb 2022, 13:44
Worst service ever 🤮😡🤬
They refusing to settle insurance claim due to incorrect information but they refuse to provide call recording. been waiting for 28 days and n still waiting, every time I call and waiting for 20 minutes to speak to someone they will tell me it's being referred to team leader. Worst service ever🤮😡🤬
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Vodacom's replyOfficial
08 Feb 2022, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Feb 2022, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team