Worst Service EVER!!!!!!!

Worst service ever!!!!!!!!! I ordered home fibre from Vodacom. First of all they tell me that the rooter will be delivered which was last week (I gave my work address as the delivery address) they couldn't even get that right, so I had to phone to courier not to send the driver as no one will be at home. Vuma says they will send someone on Saturday to do the installation, still waiting for that guy. Right so Monday 01/08/2022 - I phone Vodacom, change the delivery address & ask about the installation. Vodacom says it will be done that afternoon & bring the rooter with them. Tuesday 02/08/2022 - I phone Vodacom "sorry mam, when changing an address or making any changes the waiting period is 21 days AGAIN !!!!!!!!!!! WHAT???? HOW????? This is the most useless service provider ever. We work from home & explained that to them but clearly not even bothered. "sorry mam this", "I understand mam".