Worst service ever

<p>I changes banking details and I did call and inform Vodacom on the 26th May 2017 - the consultant that updated my banking details confirmed that all is in order and that the debit order will go off on mynew bank. The debit still went off on my old account, I did contact vodacom again to confirm banking details and to do a forced debit order on which the consultant said that it could only be done on the following Monday. debit order never went off and now Vodacom debited me for both invoices plus 2 penalties fees. I called Vodacom to rectify their mistake and they just said if they credit the penalties my acc will show in arrears. I am done with vodacom. It is not my fault if they dont educate their staff properly.</p>