Worst service ever
<p>I received a call from a Vodacom consultant advising that my contract has been reviewed and this will cost a few rands extra. I advised that I would like my policy to stay as is. The consultant then started giving me attitude saying "oh my god" and stuff when I asked if I heard him correctly he has the nerve to say yes?? And when asking for his manager saying that he doesn't have a manager he has a supervisor? And that he doesn't know the managers name? Is this how Vodacom treats customers??</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our e-mail communication, feedback has been provided.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Good day,
As per our e-mail communication, feedback has been provided.
Please accept our apologies for any inconvenience caused.
Regards,
RM
