Worst service ever

<p>I receeived a sms from vodacom on 5 July stated that my debit order has returned unpaid. Very upset I went to the bank and fight with them just to hear that vodacom never submit the debit order for payment. While sitting with the consultant of the bank I called vodacom accounts department and was put threw from 1 person to another to another (6 times). The bank consultant said there's a vodashop in the mall (Three rivers) and I must go to them. So I went to vodashop and they called the accounts department and they confirm that the fault was on there side because of the fact that the 1st was on a week end they should have put the debit threw on the Monday and they did not do so, but they will submit it with FNB and there will be no penalty fees that I have to paid. Well I thought the problem was solved and went home. Then on Monday 10th July I receive a sms again stateting that my account is not paid, also my caller identification was not activated so all calls I received was showed unknown. So I went in to Vodashop again and they called there acounts department and the accounts department said I have to pay my account before they activate my CLIP. When I said but they said they will resubmit the debit order (no faulth from my side), why must I pay cash. Vodacom said thats the only way that they can activate my CLIP and when they resubmit the debit order my account will be in cedit. What de hel is going on with vodacom's accounts department? Well I was sick and tired of asking for service so I paid the cash. Then on Monday afternoon after I paid in cash they send me a sms that I must call them to update my debit order information. How de hel did they loose my details when my debit order went threw the previouse months. Why don't the call me, the fault is not at my side but with vodacom's accounts department that can't deliver proper services. When you call them with any problem you have to explain to 10 people and still they can't gave you an answer and force you to go in to a vodashop. Vodacom accounts department wasted my time and petrol twice and still they can't deliver the correct service. My details have not change so somebody in the accounts department likes to waste my time and fuel. I will think twice before I went into a contract with vodacom again. Vodacom accounts department must wake up and they must get proper training to help a customer the first time they call not sending a customer from one to another to another to another and waisting a customers time, money and fuel. </p>