1 reviews | Active since Sept 2013
worst service ever
<p>On the 2nd of July 2017 my mom went to the vodacom store in southgate mall to complete an application for a contract phone. My mom filled in the documents and we were assisted by a consultant called Hein who told us he will call us the next day with the outcome. He gave us his contact numbers , he never called with feedback i then sent him a whatsapp meassage on the 6th of july at 14:08 he called and said he will give me an answer on the 7th of july. On the 7th he said he is waiting for his friend to assist him. I sent Hein another whatsapp on the 10th of july 2017 at 09:54 he never rep****.</p> <p>Thank you for the terrible service vodacom clearly has lots of business and does not need more clients, Hein is a terrible representative for vodacom. Im sure mtn or cell or telkom would have provided better service. Till now i have not recieved feedback im so dissapointed.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day
Thank you for bringing this to our attention. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
Good day
Thank you for bringing this to our attention. Once again, please accept our sincerest apologies for the inconvenience caused.
Kind Regards,
LA
Vodacom Consumer Website Team
