1 reviews | Active since May 2017

28 Jun 2017, 06:34

Worst service ever

<p>After posting about my double bills Vodacom decided to fix the debit order without informing me at all. But still after a month have not communicated how they plan to pay back my money lost on the wrongful deductions ?????</p> <p>By far the worst service i have ever experienced from a company! Then im not even going to get in to the fact that i dont have any good reception around my house where providers like MTN and CelC has LTE...</p> <p> </p> <p>Vodacom i want answers and i want my money back! This may well be grounds to terminate my contract and request a pay out from Vodacom rather then other way around!</p>

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Replies (1)
Vodacom
Vodacom's reply28 Jun 2017, 07:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team