lN
lindie N

1 reviews | Active since Dec 2012

21 Jun 2017, 09:54

WORST SERVICE EVER......

<p>My phone went in for insurance repair. It is a month later, the store manager was going to follow up, but nothing..... Then they told me after the 4th time, it will be in store on Monday. I gave them an extra 2 days. Got there today to hear the phone is stil in Durban, now they require a signature?????? From on end to another. When will the phone be in Richardsbay????????</p>

0
Replies (2)
Vodacom
Vodacom's reply21 Jun 2017, 10:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply28 Jun 2017, 10:45
Official

Dear Customer,

As discussed, we have assisted with your query.

Regards

TS

Vodacom Consumer Website team