CS
Chantell S

1 reviews | Active since Jun 2017

03 Jun 2017, 09:45

Worst Service ever!!!

<p>Actually i dont have words of how sick and tired i am dealing with Vodacom... It has been a fight dealing with there customer care agents that have no idea what they are doing. They keep on transfering you to other people that know less than the last one. I canceled my contract last year and ported to another network. I than paid them off once shot not owing them a cent. When the account was paid , and the time of the contract ran out, they started taking random amounts with out any invoices. I drove to Midrand and thought this would be the end of it, it was NOT!!! I would never ever recommend them to anyone. I am going to sign a stop order so they can stop taking my money. Unfortunately i had to give a star otherwise i would have given nothing.</p>

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2017, 10:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team