Worst service ever!!!

<p>i have been using Vodacom for about 5 to 6 months and around two weeks ago after loading 5000mb and R30 airitime, it all dissapered. i have since spoken at least 4 people who advised me that they can see that airtime was loaded but cannot see what happened to it. </p> <p> </p> <p>I was then told my querry was escaleted to some people that would call me within 24hours and was even sent an sms with a reference number (A7-TUAB-IVYS) on the 18 May 2017. i have have been since told the same thing that the querry is being escaleted and should wait for someone to call within 24hours. but have received no call back from the people i delt with nor the ones the querry was escalated to. </p> <p> </p> <p>Not good!!! and i must say im really dissapointed at Vodacoms *********** staff </p>