Worst Service Ever

<p>I bought a Samsung J5 at Vodacom Chartz at Cradlestone Mall in Krugersdorp on the 27th April 2017 on a contract. Eight days later the phone stopped charging and I sent it back to the store on the 6th May and I was told I cant get another phone instead they will send the phone for repairs. How rediculous can that be and the worst part is that on the 13th May they deducted the first installment for a phone that am not even using. Am so ****ed off, as first time Vodacom user am really dissapointed its been 3 weeks without a phone what am I supposed to do for all this time with no phone? I should have just waited for Telkom to order the phone now I wouldnt be having this kind of nonsense. And again the second installment has been deducted today for a phone I dont even have. I have been to the store 3 times already all they say is that the phone has not arrived and no follow up is done. Am dissapointed in Vodacom and I no longer want to be part of this nonsense they can take their phone and keep I will go to other providers where I will be treated well as a customer.</p>